Digital Delivery
Policy

MagicScale provides restaurant growth services entirely through digital channels. We do not sell or ship any physical products.

Our offerings include:

• Zomato and Swiggy account optimization
• Digital delivery of your menu designs and branding assets
• Growth strategy sessions (via call/video)
• Weekly and monthly performance reports
• Live order rating management (robotic calls)

No physical shipping, courier services, or logistics are involved. You will receive your reports and assets directly via email or WhatsApp.

After successful payment and submission of your menu details, you will be assigned a dedicated Account Manager within 24 hours.

Delivery timelines for actual account changes (like new menu images or CPC ads) depend on the platform's internal review speed, usually taking 24 to 72 hours.

Once the month concludes, your detailed Monthly Growth Report will be delivered to your registered email address automatically.

Restaurant owners are responsible for providing an accurate email address and phone number during onboarding to ensure smooth delivery of reports and important strategy updates.

Failure to provide necessary credentials for processing, or missing a scheduled growth strategy call, does not constitute a delivery failure on our part.