Terms & Conditions
For Clients

By engaging MagicScale for restaurant growth services, you agree that all menu prices, food descriptions, and branding assets provided by you are 100% accurate and authentic.

You are solely responsible for any legal repercussions, customer complaints, or account suspensions that arise from submitting incorrect menu details, expired licenses, or violating the terms of service of food delivery platforms.

MagicScale operates as an independent digital marketing agency. We are not affiliated with, endorsed by, or partnered with Zomato, Swiggy, or any other third-party food delivery platform.

Our professional fees cover the cost of account management, ad optimization, and strategic consultation. Advertising budgets (CPC wallet recharges) are separate and must be paid directly to the respective platforms.

While our experts ensure your account is optimized for maximum conversions, we do not and cannot guarantee a specific fixed amount of daily orders, revenue numbers, or search rankings.

The respective delivery platforms may change their algorithms, adjust delivery radii, or experience downtime. MagicScale holds no liability for order drops caused by factors outside our control, including poor food quality or late dispatch.

We reserve the right to immediately suspend or terminate our services without refund if a client:

• Has their account suspended for severe food safety/hygiene violations.
• Engages in abusive or threatening behavior toward our account managers.
• Refuses to pay direct ad budgets or honor platform commissions.
• Violates these Terms & Conditions.

Service termination does not create eligibility for a refund.